Shipping policy
Shipping Times
Orders are typically processed and shipped within 1-5 business days after payment is received. However, please note that processing times may vary during peak seasons or promotional periods.
Shipping Rates
Please review the offer at the time of purchase.
Shipping Carriers
We primarily use USPS for domestic shipments. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Estimated Delivery Times
- Standard Shipping: 3-5 business days
- Expedited Shipping: 1-3 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.
Order Tracking
You can track the status of your order by using the tracking number provided in your shipping confirmation email. If you encounter any issues with tracking your order, please contact our customer support team at kandrbrand@aol.com.
Shipping Restrictions
We currently only ship within the United States. We do not ship to PO boxes or APO/FPO addresses.
Lost or Damaged Packages
We are not responsible for lost or damaged packages once they have been handed over to the shipping carrier. If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim. If you need assistance, please reach out to our customer support team, and we will do our best to help.
Questions or Concerns
If you have any questions or concerns about our shipping policy, please contact our customer support team at kandrbrand@aol.com. We are here to assist you!